Process Automation
Resolving process challenges to drive productivity and business agility
Driving Efficiency in
Business Process
Automation
Process automation software plays a crucial role in driving effective business process automation (BPA). By leveraging intelligent automation and workflow automation tools, organisations gain real-time visibility into operations, quickly identify and resolve errors, and adapt processes on the fly.
With the flexibility of automated workflows and modern automation tools, businesses can easily scale—adding or adjusting process steps without disruption. Ultimately, embracing digital process automation and RPA tools is key for businesses aiming to optimise efficiency, responsiveness, and long-term process agility.
Optimise Your Business Process for Maximum Productivity
Gartner® defines business process management as “a discipline that uses various methods to discover, model, analyse, measure, improve and optimise business processes.” Managing business process requires coordination of people, systems and technology, and information to perform the tasks needed to drive business goals and strategy.
The Five Phases of the Process
Automation Lifecycle
A process automation lifecycle covers the entire spectrum of process automation, from the simplest to the most complex. A process automation engagement involves five main areas:
Design and Map
Analyse the current process to identify opportunities for improvement.
Model
Evaluate how the new process will work under different scenarios.
Execute
Implement the latest workflows and technologies.
Monitor
Track and report key metrics to measure the success of the new process.
Optimise
Adjust the process as needed to improve efficiencies.
Ricoh offers a complete suite of automation tools and services to support every stage of the business process automation lifecycle—from initial process design and mapping to full deployment and ongoing optimisation. Leveraging our deep expertise in digital process automation, workflow automation, and RPA tools, we help organisations streamline operations, reduce manual effort, and accelerate transformation. Whether you're exploring what is process automation or scaling enterprise-wide initiatives, Ricoh delivers best-practice guidance to ensure efficient, low-risk implementation and measurable outcomes.
Transform Your Business
Operations with Ricoh
A robot FTE works at least 20 hours per day, 7 days per week, 52 weeks per year, and by 2024, Gartner expects that organisations will lower operational costs by 30%, by combining hyperautomation technologies like RPA with redesigned operational processes.
Gartner, 2022
Our Process Automation Solutions
Process Discovery and Mapping
With process discovery and mapping, you can map out your organisation’s tasks and processes to identify those that can be improved. This is done using advanced AI, which visualises your processes to help you understand how work gets done and pinpoint the most impactful ones to automate.
Digital Forms and Workflow
Streamlining processes is critical for business success. Liberate your employees and customers from manual, repetitive tasks, and improve data accuracy and capture with powerful and flexible workflow automation and digital forms. Go completely paperless and transform manual paper filing into effective online forms and surveys
Robotic Process Automation
Robotic Process Automation (RPA) allows industries to automate tasks, workflows, and other manual backend processes that are labour-intensive and time-consuming. The Ricoh Electronic Digital Worker (R.E.D) acts as a ‘digital worker’ using intuitive drag-and-drop design tools, making it easy for businesses to automate repetitive tasks and become more operationally efficient.
eSignature
Empower your workforce and get work done faster and easier. eSignature solutions are essential in fully digitising processes with a streamlined ‘approve and sign’ step. Empower your teams to prepare, manage, and disseminate agreements, contracts, and other vital documents quickly and effectively using eSignature solutions, whether in the office or at home.
Why Ricoh?
Ricoh is a leading provider of digital services, process automation, and information management solutions designed to support digital transformation and optimise business performance. Backed by an 85-year history of cultivating knowledge and nurturing organisational capabilities, Ricoh empowers the creation of digital workplaces utilising innovative partners and technologies, providing the expertise and services that enable individuals to work smarter from anywhere.
How we create Workflow and Automation Solutions
Advisory and Design
We work with our customers to understand their business objectives and barriers.
Build and Deploy
We build the right solutions and successfully deploy to optimise adoption.
Manage and Support
We manage and support the deployed solutions and tech environment proactively.
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RPA & RED Solution
Check out how RPA fixes the need for human intervention in repetitive and time-consuming tasks, and how R.E.D. enhances business efficiency as an easy-to-program yet potent bot.
Accelerating Digital Transformation Through Automation
Learn the five benefits workflow automation solutions provide to future-proof businesses, including streamlined communications and greater business efficiency.
Our Key Partners
Find out how we can help you streamline workflows and automate processes for higher efficiency and productivity.
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