Materiality for the Ricoh Group
Ricoh Group’s Management Strategies and Identification of Material Issues
For the Ricoh Group, an ideal sustainable society is one in which the Three Ps Balance—balance between Prosperity, People and Planet is maintained. In order to create such a society, we will work to solve social issues through business based on the material issues identified by reflecting Ricoh’s Mission Statement, Mid-Term Management Strategy and expectations of our stakeholders, which are reviewed and set in conjunction with the formulation of our Mid-Term Management Strategy.
Six Material Issues
The Mid-Term Management Strategy ’26 (Fiscal 2026-2030) Materiality and ESG targets
The Ricoh Group has established KPIs as ESG targets to manage and evaluate the progress of initiatives related to its materialities. These ESG targets are aligned with the business strategy and the Mid-Term Management Strategy, and their progress is monitored together with business plans.
*1 Percentage of customers who evaluate the company as a “partner that supports problem-solving” through the value it provides, based on surveys aligned with regional strategies.
*2 APAC: Asia Pacific
*3 Ratio of projects involving co-creation with external organizations within the total number of R&D projects
*4 Maturity assessment based on guidelines developed with reference to international standards and frameworks related to cybersecurity
*5 Activities to anticipate and assess the social and ethical impacts of technologies from the planning and development stages, and to reflect risk mitigation measures in products and services
*6 Percentage of group companies that have addressed all key items identified in the Ricoh Group human rights risk assessment
*7 Number of suppliers with multiple non-compliant items against the requirements of the Ricoh Group Supplier and Partner Code of Conduct, which is based on the RBA Code of Conduct
*8 A staged assessment of the extent to which employees’ awareness and systems (compliance framework) for complying with laws, internal regulations, and codes of conduct are embedded and functioning
*9 Uses Gallup’s Q12 mean score (evaluation scores for 12 factors to predict high organizational performance)
*10 Recommended digital certifications and skills defined by Ricoh for each talent category based on the IPA’s DX Skill Standard
*11 GHG: Greenhouse Gas