Java Support Ending for Ricoh software products running on Java VM on MFP/LP - 31st March 2025

24 Jan 2025

As announced on the Ricoh Global Website, our support contract with Oracle, the developer of Java, will end on 31 March 2025. This means that after this date, Ricoh will no longer provide updates for Java-related printing and scanning solutions.

We’re committed to ensuring you continue to enjoy a seamless and secure experience with our products. To help you stay ahead, we recommend upgrading your product early to maintain optimal performance and security.

Products in Scope

The suggested upgrades vary depending on the combination of solution products and printing products that you are currently using.  Please contact local service and support to discuss your options. 

  • For customers using the Java VM-based solution products listed below, we kindly ask you to transition to the new solution.
  • If your solution products run on the printing products listed in Group A, please ensure to disable the Java VM setting to eliminate potential security risks to the device.
  • If your solution products run on the printing products listed in Group B, please replace them with the latest printing products.  The printing products in Group B do not support new solution products

Solution Products:

If you are using following solution product, major upgrade or replacement is suggested:

  • Streamline NX v2

If you are using following solution products, software update is suggested:

  • GlobalScan NX v2
  • Card Authentication Package v2
  • Enhanced Locked Print NX v2
  • Streamline NX v3
  • EZ Charger Serverless
  • Set Numbering
  • Host Printing Translator
  • ESA TransFormer
  • Various 3rd party solutions (Equitrac, Papercut etc)

Printing Products:

  • Group A (Java VM settings adjustment required):
Production Print;Pro C5200S, Pro C5210S
MPC W2201
Office PrintMP C6503SP, MP C8003SP
MP 6503SP, MP 7503SP, MP9003SP
MP C2004(A)SP, MP C2504(A)SP, MP C3004(A)SP, MP C3504(A)SP, MP C4504(A)SP, MP C5504(A)SP, MP C6004SP
MP C2004ex(A)SP, MP C2504ex(A)SP, MP C3004ex(A)SP, MP C3504ex(A)SP, MP C4504ex(A)SP, MP C5504ex(A)SP, MP C6004exSP
MP 2555(A)SP, MP 3055(A)SP, MP 3555(A)SP, MP 4055(A)SP, MP 5055(A)SP, MP 6055SP
SP C840DN, SP C842DN
SP 8400DN
MP C306ZSP(F), MP C406ZSP(F)
MP C307SP(F), MP C407SP(F)
IM 430F
MP 305+SPF
  • Group B (New hardware recommended):
Production PrintPro 8300S, Pro 8310S, Pro 8320S, Pro 8310, Pro 8320
Office PrintIM 2702
MP 501SPF, MP 601SPF
MP 402SPF

Contact

For more details or assistance with replacing your current equipment, please contact your sales representative or authorized distributor. Thank you for your understanding and continued support.